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Privacy Policy

Effective Date: 29/11/24

SEN Sports Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you visit our website and use our services.

1. Who We Are
SEN Sports Ltd is a company registered in England and Wales with company number 16089124 and registered office at 20-22 Wenlock Road, N1 7GU. If you have any questions about this privacy policy or our data protection practices, please contact us:
Email: [email protected]

2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: Name, username, date of birth, etc.
  • Contact Data: Address, email address, phone number.
  • Financial Data: Payment card details.
  • Technical Data: IP address, browser type, and version, time zone setting, location, and other technology used to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences in receiving marketing from us.

We do not knowingly collect data relating to children without explicit parental consent.

3. How We Collect Your Data
We collect data in the following ways:

  • Direct interactions: You may give us personal information when you fill out forms, create an account, subscribe to services, or contact us.
  • Automated technologies: As you interact with our website, we may collect data automatically via cookies or other tracking technologies.
  • Third-party sources: Information may also come from public records or trusted third parties.
  • Technical Data: IP address, browser type, and version, time zone setting, location, and other technology used to access our website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Preferences in receiving marketing from us.

4. How We Use Your Data
We use your data for the following purposes:

  • To process your orders and deliver services.
  • To manage your account and provide customer support.
  • To send promotional offers or marketing communications (only with your consent).
  • To improve our website, services, and customer experiences.
  • To comply with legal obligations.

5. Legal Basis for Processing
We will only process your personal data where we have a lawful basis to do so, such as:

  • Your consent (e.g., for marketing communications).
  • For the performance of a contract with you.
  • To comply with a legal obligation.
  • Where it is in our legitimate interests (e.g., to improve our services).

6. How We Share Your Data
We do not sell your personal data. However, we may share your data with:

  • Service providers who perform functions on our behalf (e.g., payment processors, IT support).
  • Authorities, where required by law.
  • Business partners for joint promotions (with your consent).

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. International Transfers
If we transfer your data outside the UK/EEA, we ensure it is protected by requiring the recipient to follow the same data protection standards.

8. Data Security
We have implemented measures to protect your personal data from loss, misuse, or unauthorized access. However, no system is completely secure. If you suspect a breach, please contact us immediately.

9. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including satisfying any legal or reporting requirements.

10. Your Legal Rights
Under data protection laws, you have rights regarding your personal data, including:

  • The right to access your data.
  • The right to correct inaccuracies.
  • The right to request deletion of your data (right to be forgotten).
  • The right to restrict processing.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

If you wish to exercise these rights, please contact us.

11. Cookies
Our website uses cookies to enhance your browsing experience. For more information, please see our Cookie Policy.

12. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.

13. How to Contact Us
If you have questions or concerns about this privacy policy, contact us:
Email: [email protected]